Who are the Timeshare Consumer Association (TCA)?

Timeshare Consumer Association
3 min readMar 2, 2021


Timeshare Consumer Association. Who are they, and why do they help timeshare victims?

The Timeshare Consumer Association (TCA) are acknowledged to be the leading, independent, free advice organisation for anyone with timeshare difficulties. But who are they? What is their background?

And why do they want to help you?

Sandy Grey

The TCA was started in 1997 by Sandy Grey, a timeshare owner himself, who became sick of what he saw as repugnant sales practises in the timeshare industry.

Sandy ran the website diligently from his home in Blythe, gaining a reputation for integrity and fearlessness at a time when some timeshare companies skirted with criminal behaviour and employed unsavoury characters.

Sandy was gradually joined by other volunteers, disaffected owners and even former timeshare sales staff, sick of the “dishonesty” in the industry as a whole.

Expert advice

Over the years, Sandy and his band of volunteers built up a huge volume of consumer testimony and knowledge. TCA became the number one source of impartial, expert advice regarding the latest scams as well as organisations that actually can be trusted.

Sandy sadly passed away in 2013, but he had started a movement that could not be stopped. Consumers continuously contact us to both ask for and give advice, sharing their experiences to help others stay ahead of the industry scams and pitfalls.

Today, the Timeshare Consumer Association is a company limited by guarantee. It operates not-for-profit and as such is a member of the UK Small Charities Coalition

Volunteers and donations

The information is moderated, assessed and categorised under the watchful eye of director Keith Dewhurst. With Keith at the helm, TCA has become regarded as the number one timeshare consumer organisation in the world.

Whilst there are paid employees, the TCA operates by relying on volunteers and donations, though these are never accepted from sources that could compromise the organisation´s integrity. Timeshare owners assist greatly in the information gathering process of the association supplying us with vital evidence to further our enquiries.

A recent example was our survey on timeshare owner satisfaction for which we received more than 1,400 participant comments; this gave us a clearer insight to problems and experiences of owners at no cost to the association.

With your help, we will continue to hold the timeshare industry to account.

While there is timeshare we need the Timeshare Consumer Association watching.

Timeshare Consumer Association. Contact us on: T: +44 2036704588 or +44 2035193808 (ask for Daniel), E: enquiries@timeshareadvice.org (Address to Daniel).

WhatsApp (message only) +447586871055

TCA provides a central resource of consumer information on timeshare matters for the media and other organisations — We work towards encouraging responsible, honest, timeshare operators. We also publicly expose negative consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners.

An important part of our mission is to lobby UK and European Governments and regulatory bodies for improved consumer protection in the timeshare environment and collect information on frauds and mis-selling, for action by enforcement authorities.

We are staffed by former and current timeshare owners, as well as former timeshare industry staff. We know our way around the timeshare business

We are a a proud member of the UK Small Charities Coalition

First published on MyNewsDesk March 2021



Timeshare Consumer Association

Friendly, impartial advice from timeshare experts: owners, ex timeshare owners, even ex timeshare industry insiders